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-Policies-

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-Product Care - 

  Kitchen knives should be hand washed and dried immediately after use.  Do NOT machine wash or allow knives to sit wet for a prolonged period of time. Stainless steel is resistant to rust but not impervious. Carbon steel knives will develop a patina with use which will help to protect the blade and give it a unique character. A light coat of food safe oil will help to protect your carbon steel knives. Store knives in a safe place with the edge protected.  Knives can be stropped or steeled periodiacally to maintain the edge and can be resharpened as needed.

 

Folding knives can be blown out with compressed air and may benefit from a small drop of oil on the detent ball. Apply a light coat of oil to protect 1095 and Carbon Damascus. 

 

-Shipping-

 I ship products domestically via USPS priority mail and require signature confirmation upon receipt. International shipping will be sent USPS First-Class Package International Service.  International buyers are responsible for all customs/import fees, complying with their local regulations and assume all responsibility for the package after it has been sent.  If for some reason you would prefer a different shipping provider I am happy to accommodate.  

 

-Custom Orders-

 Order Books are currently Closed.  I will offer limited book spots for folders via email list if they become available. I am not currently taking orders for kitchen knives.  Available knives will be posted for sale HERE.  Knives may also be available through select Retailers

-Return Policy -

  Returns are allowed on unused items.  To return an item, please contact me within 3 days of reciept and ship the item back within 7 days.  A full refund will be issued upon receipt of the item.

-Warranty -

  If you have an issue with your knife, please contact me and I will repair or replace items that experience failure due to manufacturing issues.  If a full replacement is issued, I will attempt to replicate to original design, though there may be variances due to the unique nature of materials. 

-Liability-

  David Beaver DBA DCB Customs is not responsible for, and will not be held liable for any harm, damages, injuries or other health and safety issues that may result from the use of DCB Customs products or through the use of dcbcustoms.com. DCB Customs products are intended for legitimate culinary purposes only and should be used accordingly.  It is the responsibility of the buyer to research and comply with all applicible laws and regulations in their area.  By purchasing a product from my online store or by custom order, the buyer agrees that they are over 18 years of age and are in compliance with all applicable laws and regulations.

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